Refund & Returns Policy
At Daffodils, customer satisfaction is important to us. Please read our return policy carefully before placing an order.
Return Period
A request for return must be made within 2 days of delivery of the product.
Return requests received after this period may not be accepted.
Return Eligibility
To be eligible for a return, the product should:
- Be unused, unworn, unwashed and in its original condition.
- Have the original tags and packaging intact.
- Not have been altered or damaged after delivery.
- Be accompanied by proof of purchase/order details.
Products showing signs of use, washing, alteration, stains, damage caused after delivery, or missing tags may not be eligible for return.
Incorrect or Damaged Products
If you receive an incorrect product or a product that is damaged upon delivery, please contact us within 2 days of delivery with your order details and appropriate photographs of the product.
We will review the request and provide further instructions.
Return Approval
Customers should contact Daffodils before returning a product. Products should not be sent back without first contacting us and receiving return instructions.
Refunds
Once an approved returned product is received and inspected, we will notify you regarding the status of the refund.
If approved, the refund will be processed through the applicable payment method, subject to the payment provider’s processing time.
Cancellation
Orders may be cancelled before dispatch by contacting us.
Once an order has been shipped/dispatched, it cannot be cancelled. The applicable return policy will then apply.
Contact for Returns
Daffodils
9/419, CSI Building, Main Central Road
Kottayam, Kerala – 686001
Phone: +91 94477 64544
Email: mail@daffodilsclothing.com